Privacy Policy
Website: www.cursorbyte.com
Business Brand: CursorByte
Introduction
Welcome to CursorByte. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, software solutions, AI automation services, chatbot systems, and related digital products.
By using our services, you agree to the practices described in this Privacy Policy.
About CursorByte
CursorByte is an AI automation and software agency that provides:
- AI chatbot development
- WhatsApp automation
- Social media chatbot automation
- CRM automation
- Lead generation systems
- Booking automation
- Workflow automation
- Custom software solutions
- API integrations
- AI-powered customer support systems
- Website and SaaS development
Information We Collect
1. Personal Information
We may collect the following personal information:
- Full name
- Email address
- Phone number
- Company name
- Billing information
- Business information
- Contact details submitted through forms
2. Technical Information
When you use our website or software, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Time zone
- Website usage analytics
- Cookies and tracking data
- Log files
3. Client Data
If you use our automation or chatbot systems, we may process:
- Customer messages
- Booking information
- Leads and CRM data
- WhatsApp conversations
- Social media interactions
- Workflow activity logs
We process this data only to provide our services.
How We Use Your Information
We use your information for the following purposes:
Service Delivery
- Provide AI automation services
- Configure chatbot systems
- Build workflow automations
- Improve customer support systems
- Process client requests
Communication
- Respond to inquiries
- Send updates and notifications
- Provide technical support
- Share service-related information
Security and Improvement
- Monitor system security
- Prevent fraud and abuse
- Improve our services
- Analyze website performance
- Maintain platform stability
Legal Compliance
- Comply with legal obligations
- Enforce our terms and policies
- Resolve disputes
Cookies and Tracking Technologies
We may use cookies and similar technologies to:
- Improve user experience
- Analyze website traffic
- Store user preferences
- Track website performance
- Enhance security
Users can disable cookies through browser settings, but some website features may not function properly.
Third-Party Services
We may integrate with or use third-party platforms and tools, including:
- OpenAI
- Meta platforms
- WhatsApp Business API
- Google services
- n8n automation platform
- CRM systems
- Cloud hosting providers
- Analytics providers
These third-party services may collect or process data according to their own privacy policies.
Data Sharing
We do not sell personal information.
We may share information only in the following situations:
- With trusted service providers
- For legal compliance
- To protect our rights and security
- During business transfers or mergers
- With client permission
Data Security
We implement reasonable technical and organizational security measures to protect your information.
Security measures may include:
- Secure hosting infrastructure
- SSL encryption
- Access control systems
- Authentication protection
- Firewall and monitoring systems
- Secure API connections
However, no online system is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain information only as long as necessary to:
- Provide services
- Meet legal obligations
- Resolve disputes
- Maintain operational records
Data may be deleted upon request unless retention is legally required.
Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent
- Object to certain processing activities
- Request a copy of your information
To exercise these rights, contact us using the information below.
AI Automation and Chatbot Services
CursorByte provides AI-powered systems that may process customer conversations and automation workflows.
Users acknowledge that:
- AI-generated responses may not always be fully accurate
- Automated systems may require human review
- Clients are responsible for reviewing automation behavior
- Users should avoid sharing sensitive confidential information through public chatbot systems
WhatsApp and Messaging Automation
If you interact with our WhatsApp automation systems:
- Message data may be processed through Meta and WhatsApp APIs
- Automation responses may be AI-generated
- Message logs may be stored for operational and support purposes
By communicating with our systems, you consent to such processing.
International Data Transfers
Our services may operate through cloud providers and systems located in multiple countries.
By using our services, you acknowledge that your information may be transferred and processed internationally.
Children’s Privacy
Our services are not intended for children under the age of 13.
We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Changes will be posted on this page with an updated effective date.
Continued use of our services after updates constitutes acceptance of the revised policy.
Contact Information
If you have questions about this Privacy Policy or our data practices, contact us:
CursorByte
Website: www.cursorbyte.com
Email: support@cursorbyte.com
Business Location: Bangladesh
Consent
By using our website, software, chatbot systems, or automation services, you consent to this Privacy Policy and agree to its terms.